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The Cat 01-09-2017 12:13 PM

Vendor, Store, and Producer Customer Service List
 
This is a list of GK vendors, ranked according to quality of service.

Quality of service is a comprehensive term, encompassing customer relations, shipping speed, and quality of product.

This list will be updated over time as long as RI exists, so it is possible for 'bad' vendors to become good and vice versa.

NOTE: This particular thread will be locked, as it is for reference only. You're more than welcome to discuss it in other threads though.



Excellent


Aztek Dummy (custom paint masks)
Reasonable prices, excellent commo, fast turnaround time.


CultTVMan (webstore)
You get what you order, and you get it fast.


Federation Models (webstore)
You get what you order, and you get it fast.


JTGraphics (casting, prototyping, 3d printing, mastering, decals)
Shipping times can vary because he is very busy, but you will get what you order and it will be first-rate.


Laserfire Creations (custom bases, plaques, and other display options)
Excellent work from a top-tier industry.


Mike Reader
Aluminum detail parts, primarily for Space:1999 subjects.



Multi-Verse Models (aftermarket resin parts and kits)
Excellent work from a top-tier industry.


Paragrafix (photoetch and lighting accessories)
You get what you order, and you get it fast.


Starship Modeler (webstore)
You get what you order, and you get it fast.


Timeslip Creations (casting, prototyping, mastering, aftermarket parts and kits)
Excellent work from a top-tier industry.


Ugh! Models (casting, mastering, aftermarket parts and kits)
Excellent work from a top-tier industry.



Average or Undecided


Big Easy Modeling Solutions (lighting, sound effects, custom bases)
New kids on the block. Great products. These guys show a lot of promise.


Don's Light and Magic (DLM) (aftermarket parts)
The good: Excellently casted detail parts and first-rate decals at good prices.
The bad: Communication is spotty. Sometimes the customer has to email over and over again in order to complete the deal. This can be frustrating, but he delivers.


HDAmodelworx

Starling-tech

Tenacontrols



Sub Par


Acreation Decals
Do not send money to this guy because he is notorious for never sending product. If you need any of his decals, order them from an established webstore. Quality can be good unless one of his ink cartridges is low, in which case there's no way of telling what colors your decals will be.


JBOT (decals)
You may or may not receive your order. Product quality is very good.


Modular Models (resin aftermarket parts)
You may or may not receive your order. As of 12/22/16, he charges extra if you inquire about your order.


Monkey Works (casting)
Low prices and decent work, but unreliable and disorganized. Expect many long delays.


Nice-N Model Designs (large scale resin kits)
Nice kits, but you may or may not receive your order. Terrible communications. Long delays.


Odyssey Slipways (resin aftermarket parts and kits)
You may or may not receive your order.


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